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Hi Jaipraksh,

Thanks for clearing up the confusion around this, however we have noticed that the problem seems to have gotten even worse today.
More and more people are ringing up saying that they cannot book online and all that they are seeing is an error code: “Order already processed”.
So whatever has been done seems to have made the problem worse.
We need this resolved immediately. This issue is costing our company money at our busiest time of year.
Thanks,
Paul Buggy
School Coordinator
The Dublin School of Grinds

2 Comments

  1. Admin Sales

    Client Reply – 10 Apr, 2015

    Hi Kalpak,

    Appreciate all the work.

    If you could send the invoice over to dawn@dublinschoolofgrinds.ie and just cc me in the email, she will get it sorted for you.

    Many thanks for all the work.

    Cheers,

    Paul Buggy
    School Coordinator
    The Dublin School of Grinds

    Email: paul@dublinschoolofgrinds.ie
    Web: http://www.dublinschoolofgrinds.ie
    Tel: 01 – 442 4442

    On 10 Apr 2015, at 07:55, Kalpak Keskar wrote:

    Hello Paul,
    The new formula has been implemented.
    Also as updated by Jai, the text on the form has been changed.

    Also we have implemented the condition of not allowing orders with order id as 0 or blank.
    If you receive a request of 0 order id, please let us know.

    Here is the summary of the time spent on the work:
    For payment error testing, code check & adding condition – 6 Hrs
    Replace text, change formula & Testing- 3 Hrs
    Project management – 1 hr

    Total – 10 Hrs

    My accounts team will generate the invoice for the above work and send it to your accounts team soon.
    Thanks and have a good weekend ahead.

    Kalpak

  2. Admin Sales

    10 Apr, 2015

    Hello Paul,
    The new formula has been implemented.
    Also as updated by Jai, the text on the form has been changed.

    Also we have implemented the condition of not allowing orders with order id as 0 or blank.
    If you receive a request of 0 order id, please let us know.

    Here is the summary of the time spent on the work:
    For payment error testing, code check & adding condition – 6 Hrs
    Replace text, change formula & Testing- 3 Hrs
    Project management – 1 hr

    Total – 10 Hrs

    My accounts team will generate the invoice for the above work and send it to your accounts team soon.
    Thanks and have a good weekend ahead.

    Kalpak

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