Salesforce Data 360 Implementation for a Customer View You Can Actually Trust
A Salesforce Data 360 implementation is only as good as its identity resolution. Avion Technology architects data ingestion, identity resolution, unified profiles, and segmentation around your actual data landscape, so “unified customer view” means something real instead of a marketing phrase for a bigger, messier data pile.
We configure identity resolution around how your customers actually show up in your data, not a default matching rule that either merges too aggressively or misses obvious matches. Real data modeling, real segmentation, and a unified profile your teams can actually trust.
Salesforce Data 360 Services Avion Technology Delivers
We provide end-to-end Salesforce Data 360 services from initial strategy through configuration, integration, and long-term support.
Data 360 Consulting & Solution Design
Evaluating your data landscape and use cases to design the right data model and architecture.
- Benefits: A clear, expert-built plan that avoids costly reconfiguration later.
- Ideal for: Organizations evaluating Data 360 or planning an implementation.
- Expected outcome: A detailed solution design and implementation roadmap.
Salesforce Data 360 Implementation
Full setup and configuration of data ingestion, modeling, identity resolution, and core functionality.
- Benefits: A unified customer data platform configured around your actual business from day one.
- Ideal for: Organizations implementing Data 360 for the first time.
- Expected outcome: A fully configured, production-ready Data 360 instance.
Data Modeling & Architecture
Architecting your data model to reflect real business objects, relationships, and data sources.
- Benefits: A data foundation that actually matches how your business works.
- Ideal for: Organizations with complex or multi-source data landscapes.
- Expected outcome: A data model built around your real business, not a generic template.
Data Ingestion & Pipeline Development
Building reliable, monitored data ingestion pipelines from your source systems.
- Benefits: Consistent, accurate, up-to-date data feeding your unified profiles.
- Ideal for: Organizations with unreliable or manual data integration processes.
- Expected outcome: Automated, monitored ingestion pipelines.
Identity Resolution Configuration
Configuring and tuning matching rules to accurately resolve customer identity across systems.
- Benefits: A unified profile that accurately reflects real customers, without over- or under-merging.
- Ideal for: Organizations with inaccurate or unreliable identity resolution.
- Expected outcome: Matching rules tuned to your actual customer data patterns.
Segmentation & Audience Development
Building segments and audiences tied to real marketing, sales, and service use cases.
- Benefits: Actionable segments your teams actually use, not abstract groupings nobody touches.
- Ideal for: Organizations with underused or overly generic segmentation.
- Expected outcome: Segmentation built around your specific business use cases.
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Activation & Downstream Integration
Connecting unified profiles and segments to downstream systems and channels.
- Benefits: Unified data that actually drives action in marketing, sales, and service tools.
- Ideal for: Organizations wanting unified data to power real campaigns and workflows.
- Expected outcome: Working connections between Data 360 and your activation channels.
Data Quality Audit & Remediation
Auditing an existing Data 360 implementation for identity resolution and data quality issues.
- Benefits: A clear, prioritized picture of what’s causing unreliable or duplicated data.
- Ideal for: Organizations with an existing implementation producing untrustworthy results.
- Expected outcome: A detailed audit with prioritized remediation recommendations.
Agentforce & AI Data Foundation
Configuring Data 360 as the trusted data foundation supporting Agentforce and other AI-powered Salesforce capabilities.
- Benefits: AI features grounded in accurate, unified data rather than fragmented or unreliable sources.
- Ideal for: Organizations investing in Agentforce or other AI-powered Salesforce capabilities.
- Expected outcome: A properly configured data foundation supporting reliable AI outcomes.
Data 360 Implementation Rescue
Assessing and completing or correcting a stalled, partial, or underperforming Data 360 build.
- Benefits: A working, trustworthy unified customer view without starting the entire project over.
- Ideal for: Organizations left with connected data sources but no real identity resolution or modeling.
- Expected outcome: A rescued implementation that finally delivers a trustworthy unified profile.
Reporting & Data Governance
Building reporting on data quality, coverage, and segment performance, plus governance practices.
- Benefits: Ongoing visibility into data health and a process for maintaining it.
- Ideal for: Organizations wanting sustained data quality over time.
- Expected outcome: Reporting and governance practices supporting long-term data trust.
Managed Services & Ongoing Support
Ongoing configuration support as your data sources, use cases, and business evolve.
- Benefits: A platform that keeps up with your business instead of becoming outdated or unreliable.
- Ideal for: Organizations without dedicated in-house Data 360 administration.
- Expected outcome: A continuously supported, evolving Data 360 environment.
Why Avion Technology Is the Right Data 360 Partner for You
We work across the Data 360 modules and technical tooling that keep your operations running.
We Tune Identity Resolution to Your Real Data
Matching rules built around how your customers actually appear, not a default that over- or under-merges.
We Build Data Models That Reflect Your Business
Architecture designed around your real objects and relationships, not a generic template.
We Validate That Segments Are Actually Usable
Segmentation built and tested for real activation, not abstract groupings that look good but go unused.
We Rescue Shallow Implementations
If a previous partner connected data but never configured real identity resolution, we assess and complete it properly.
Real AI Data Foundation Expertise
We configure Data 360 as a trustworthy foundation for Agentforce and other AI capabilities as a core competency.
Transparent Communication
No jargon, no surprise costs. We explain configuration decisions in plain business terms.
Agile Delivery
We work in structured phases with regular check-ins, so you always know your project status.
A Long-Term Configuration Partner
We stay with you as your data sources and use cases evolve.
How Avion Technology Will Implement Data 360 for You
We follow a structured, transparent process so you always know what’s happening and what’s next.
Phases
What happens
Discovery
We learn your current data landscape, source systems, and business use cases.
Solution Design
We architect your data model, ingestion strategy, and identity resolution approach.
Data Ingestion Setup
We build reliable, monitored pipelines from your source systems.
Identity Resolution Configuration
We configure and tune matching rules for accurate profile unification.
Segmentation Development
We build segments tied to real business use cases.
Activation Setup
We connect unified data to your downstream marketing, sales, and service tools.
Testing & Validation
We validate profile accuracy and segment usability before go-live.
Ongoing Support
We provide continued configuration support as your data landscape evolves.
Why Avion Technology
19+
Years of Experience
1.9k+
Projects Completed
500+
Clients Satisfied
40+
Technology Experts
“We configure the specific modules and capabilities that match your operations, not a one-size-fits-all setup.”
DynamicsCon 2025 is this incredible event, where the Microsoft Dynamics 365, Dynamics GP, and Power Platform communities come together for a truly educational, engaging and unforgettable experience.
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FAQs
Direct answer first, context after. Written for buyers in a hurry which happens to be exactly what featured snippets and AI answers reward.
Yes. Avion Technology plans, configures, integrates, and supports Salesforce Data 360 for our clients, handling the full implementation lifecycle rather than just connecting data sources.
Data 360 is Salesforce’s customer data platform, designed to unify customer data from multiple systems into a single, accurate profile through data ingestion, identity resolution, and modeling.
Data 360 reflects Salesforce’s current branding for its customer data platform capabilities, building on what was previously known as Data Cloud. We stay current on Salesforce’s naming and help you understand what applies to your implementation.
This is almost always an identity resolution configuration issue — matching rules that are either too aggressive or too conservative for how your customers actually appear across systems. We diagnose and fix the underlying rules.
Identity resolution is the process of matching records across systems that represent the same customer. Configured well, it creates one accurate profile per customer; configured poorly, it either merges distinct people or fails to connect obviously related data.
Yes. We regularly audit implementations with data quality issues, diagnose the specific configuration problems, and correct them without necessarily starting over.
Data 360 can serve as the unified data foundation that Agentforce and other AI-powered Salesforce capabilities rely on for accuracy. We configure Data 360 specifically to support reliable AI outcomes when that’s part of your roadmap.
Yes. We build data ingestion pipelines connecting Data 360 to e-commerce, support, marketing, and other systems both inside and outside the core Salesforce ecosystem.
Segmentation builds defined audiences from unified profile data, meant to be activated in marketing, sales, or service tools, rather than simply viewed as a static report.
Cost depends on the number of data sources, complexity of your data model, and use cases involved. We provide a clear quote after understanding your requirements.
Phone
+1 (224) 209-9860Address
1600 McConnor Parkway,
Suite 125, Schaumburg, IL 60173
Schedule a free consultation
Phone
+1 (224) 209-9860Address
1600 McConnor Parkway,
Suite 125, Schaumburg, IL 60173
Schedule a free consultation
Phone
+1 (242) 299-8860Address
1600 McConnor Parkway,
Suite 125, Schaumburg, IL 60173