Plain Field Surgery

Case Overview

Plainfield Surgery Center is a trusted ambulatory surgery center in Plainfield, IL, offering high-quality, cost-effective care for same-day surgical procedures. They uphold professionalism and comfort while utilizing advanced medical technology and a skilled multi-specialty medical team- from orthopedics and general surgery to plastics and GI. Their facility is accredited by the AAAHC, ensuring top-tier outpatient surgical care.

Involvement

  • Web Strategy & Content Architecture
  • Healthcare Services / Ambulatory Surgery
  • WordPress + Responsive Design
Visit Link

The Brief

The client needed a website that clearly conveys safety, efficiency, and patient-centered care. The new site should outline their shared mission- “Where the Patient Always Comes First”- while making it easy to learn about available procedures, pre- and post-operative processes, provider information, and patient resources.

Our Approach

We carefully structured the site to prioritize gentle guidance and informed choice. Key components include:

  • We built an intuitive and compassionate digital experience:
  • Communicated core values through imagery and taglines-“The Patient Always Comes First”-to reinforce empathy and professionalism.
  • Organized the navigation:
  • About Us: facility overview, specialties, accreditation.
  • Patient Center: surgical experience, resources, legal & financial info.
  • Providers: profiles and credentials of surgeons across specialties.
  • Pay Bill & Contact: streamlined access for common patient actions.
  • Integrated practical tools:
  • Pre-op health history via One Medical Passport for easy completion.
  • Prioritized responsiveness and accessibility to ensure all visitors-families and referring physicians alike- can access vital information with ease.

Tools Used

WordPress Responsive design tailored for both desktop and mobile users

The Results

The redesigned site now embodies the thoughtful care, clarity, and credentials of Plainfield Surgery Center. Patients feel confident navigating procedures, understanding payment and resources, and preparing for surgery. The experience mirrors the center’s professionalism, reliability, and patient-first philosophy.


Service Provided

  • Brand-driven UX and site architecture
  • Education-focused content planning
  • Responsive design implementation on WordPress

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