Category: Business Transformation

Manual approvals may seem harmless, but they are often the hidden culprits behind slow operations, employee frustration, and missed opportunities. The truth? Every “Can you approve this?” email you send is a productivity leak — and it adds up. For businesses using Microsoft Dynamics 365 Business Central, there’s no need to stay stuck in this… Continue reading From Manual to Magical: Automating Approvals in Business Central

“ITSM? That’s for enterprises, right?” Wrong. And that mindset could be costing your small business time, money, and sanity. IT Service Management (ITSM) is often viewed as an enterprise-exclusive solution. But here’s the truth: smart small businesses across the USA—including Chicago-based startups—are using ITSM to scale faster, reduce downtime, and delight customers—without blowing up their… Continue reading Why ITSM Isn’t Just for Big Corporations (Yes, Even Small Teams Need It)

You bought a CRM in order to streamline your customer support and sales processes. What is the reason behind the perception that your staff is spending more time maintaining the system than interacting with customers? You’re not alone if your CRM seems more like work than a tool for growth. Actually, a lot of CRM… Continue reading Why Your CRM Feels Like Extra Work (And How to Fix That)

Is your ERP system driving more confusion than clarity? You’re not alone. Many businesses in Chicago, USA, are stuck with legacy ERP systems that no longer serve their evolving processes—but replacing the entire ERP isn’t always practical. The good news? You don’t have to scrap everything to fix what’s broken. At Avion Technology, Inc., we… Continue reading ERP in Chaos: Fixing Broken Workflows Without Replacing Your System