Omnichannel Retail ERP Integration Platform

CASE STUDY DETAILS
TrendFlow
Project Type
Retail and E-Commerce Integration
ERP Platform
Microsoft Dynamics 365 Business Central
Industry
E-Commerce
Apps
Power Automate, Shopify

OVERVIEW
TrendFlow is a retail and e-commerce integration project developed for a fashion brand to unify in-store and online sales operations. The solution integrates Microsoft Dynamics 365 Business Central with Shopify to centralize finance, inventory, and sales data. The project focuses on real-time item-level inventory tracking, centralized order management, loyalty program reporting, and advanced sales analytics.
Involvement
End-to-end implementation involvement including requirement analysis, system configuration, integration setup, reporting, and automation. Worked closely with business stakeholders to align retail operations, finance, and e-commerce workflows into a single integrated system.
The Brief
Design and implement a scalable retail and e-commerce solution that:
- Centralizes online and retail sales data
- Synchronizes Shopify orders with Business Central
- Maintains accurate item-level inventory
- Enables loyalty program sales analysis
- Provides real-time insights through Power BI
- Automates notifications for new Shopify orders

APPROACH
Our Approach
Our Approach
- Business requirement gathering and retail process analysis
- Configuration of Sales Order and Accounts Receivable in Business Central
- Shopify integration for automated order and inventory synchronization
- Loyalty program data modeling for reporting purposes
- Power BI integration for sales and performance analytics
- Power Automate setup for real-time order notifications
- End-user testing and validation
Tools & Technologies
- Microsoft Dynamics 365 Business Central
- Shopify
- Power Automate
- Microsoft Outlook













services
The Results
- Centralized retail and e-commerce sales management
- Accurate real-time inventory visibility across channels
- Automated Shopify order creation in Business Central
- Improved decision-making through Power BI sales dashboards
- Reduced manual effort with automated order notifications
- Scalable architecture ready for future retail expansion
Services we offered
Phone
+1 (224) 209-9860Address
1600 McConnor Parkway,
Suite 125, Schaumburg, IL 60173

Schedule a free consultation
Phone
+1 (224) 209-9860Address
1600 McConnor Parkway,
Suite 125, Schaumburg, IL 60173


